Frequently Asked Questions

Cryptocurrency arbitrage is a trading strategy where you buy a cryptocurrency on one exchange at a lower price and simultaneously sell it on another exchange at a higher price, profiting from the price difference. Opportuna helps you identify these opportunities across multiple exchanges in real-time.

Getting started is simple: (1) Create a free account - no credit card required, (2) Browse real-time arbitrage opportunities on our platform, (3) Use the data to make informed trading decisions on your exchange accounts. You can start with our free plan which includes access to top opportunities and basic features.

No special software is required - Opportuna is a web-based platform accessible through any modern browser. While basic understanding of cryptocurrency trading is helpful, our platform is designed to be user-friendly. However, you should understand the risks involved in trading before using our service.

Our platform uses real-time WebSocket connections to exchanges, providing data updates typically within seconds. However, market conditions can change rapidly, and we cannot guarantee the accuracy, completeness, or timeliness of data at any given moment. Exchange APIs may experience delays, outages, or inaccuracies. Always verify current prices on your exchange before executing trades. Past performance and displayed opportunities do not guarantee future results.

Data is updated in real-time via WebSocket connections, typically within seconds of price changes on exchanges. However, update frequency depends on exchange API availability and network conditions. We do not guarantee continuous data feeds or specific update intervals. Some exchanges may have rate limits or temporary outages that affect data availability.

The spreads displayed on our platform typically do NOT include trading fees charged by exchanges. Some withdrawal fees may be considered in certain calculations. Trading fees vary by exchange and can significantly impact profitability. Always verify the current fee structure on your exchange before executing trades. Actual profits may be lower than displayed due to fees, slippage, and market movements.

Market conditions change rapidly, and opportunities may disappear before you can execute trades. We are not responsible for any losses resulting from inaccurate, delayed, or unavailable data. Always verify current prices and market conditions on your exchange before trading. We recommend using our platform as one tool among many in your trading research, not as the sole basis for trading decisions.

Yes, arbitrage trading is a legal trading strategy. Arbitrage involves buying and selling the same asset on different exchanges to profit from price differences, which is a standard practice in financial markets. However, you are responsible for ensuring compliance with all applicable laws and regulations in your jurisdiction, including tax obligations. Please consult with a legal or tax professional if you have questions about your specific situation.

No, Opportuna does not require API keys and does not execute trades on your behalf. We are a data and analytics platform only. We provide real-time market data and identify arbitrage opportunities, but you execute all trades manually through your own exchange accounts. This keeps your funds secure and gives you full control over your trading decisions.

Our Free plan includes access to top 20 spot opportunities, basic search, and email notifications. The Pro plan ($99/month) adds unlimited spot opportunities, advanced filtering, favorites, real-time notifications, data export, and priority support. The Platinum plan ($199/month) includes everything in Pro plus full funding rate arbitrage access, API access, custom alerts, historical data, and dedicated support. See our pricing page for complete feature comparisons.

Yes, you can cancel your subscription at any time with no questions asked. There are no long-term contracts or cancellation fees. If you cancel a paid plan, you will retain access until the end of your current billing period. After cancellation, your account will revert to the Free plan if you choose to keep your account active.

Yes, we offer a 30-day money-back guarantee on all paid plans. If you are not satisfied with your subscription within the first 30 days, contact us for a full refund. Refund requests must be made within 30 days of the initial purchase. After 30 days, refunds are not available, but you can cancel at any time to avoid future charges.

We accept major credit cards and other payment methods through our secure payment processor. Payment details are handled by our third-party payment provider to ensure security. We do not store your full payment card information on our servers.

No, Opportuna does not require API keys from your exchange accounts. We access public market data through exchange APIs, but we never need access to your trading accounts or funds. You execute all trades manually through your own exchange accounts. This keeps your funds secure and separate from our platform.

Opportuna works on all modern web browsers including Chrome, Firefox, Safari, and Edge. The platform is responsive and works on desktop, tablet, and mobile devices. For the best experience, we recommend using the latest version of your browser. Some features may have limited functionality on older browsers or mobile devices.

We take data security seriously and use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We do not store your exchange API keys (we do not require them) or trading passwords. Account passwords are hashed and stored securely. Please use a strong, unique password and enable two-factor authentication if available.